Key Performance Indicators (KPI’s) Untuk RS
Berikut adalah 16 KPIs untuk RS[1]:
Rawat inap
1. Inpatient raw mortality rate
2. CMS core measures
3. Harm events per 1,000 patient days
4. Bed turnover
5. Readmission rate
6. Occupancy rate
7. Average length of stay
8. Average cost per discharge
9. Patient satisfaction
Siklus pendapatan
10. Total operating margin
11. A/R days due to coding
12. Total A/R days outstanding
13. Total A/P days outstanding
14. Cash receipt to bad debt
15. Claims denial rate
16. Days of cash on hand